e-Ouv

Public Ouvidorias (Ombudsman’s Office) and the demands of citizens: the contribution of the e-ouv System.

The Law on Access to Information (LAI), promulgated in 2011 (No. 12.527), and the Decree establishing the Social Participation Policy and the National Social Participation System of 2014 (No. 8.243) put the public ouvidorias (ombudsman’s office) in greater evidence within the Brazilian political field. After all, from that moment on, greater responsibilities were instituted and,…